- customer case study
- Журналистика: пример практического использования (продукции) клиентом
Универсальный англо-русский словарь. Академик.ру. 2011.
customer case study
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Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer Cost — refers not only to the price of a product, but also encompasses the purchase costs as well as use costs and post use costs. Purchase costs mainly consist of the cost of searching for a product, gathering information about it and obtaining it. The … Wikipedia
Customer insight — is the collection, deployment and interpretation of information that allows a business to acquire, develop and retain their customers. Analysis Firstly, the collected data must be audited to fully understand the quality and opportunity within the … Wikipedia
Case-based reasoning — (CBR), broadly construed, is the process of solving new problems based on the solutions of similar past problems. An auto mechanic who fixes an engine by recalling another car that exhibited similar symptoms is using case based reasoning. A… … Wikipedia
Customer Integrated System — A Customer Integrated System (CIS) is an extension or hybrid of the Transaction Processing System (TPS) that places technology in the hands of the customer and allows them to process their own transactions (Hagg et al., 2006).To both the customer … Wikipedia
Customer integrated system — A Customer integrated system (CIS) is an extension or hybrid of the transaction processing system (TPS) that places technology in the hands of the customer and allows them to process their own transactions [1]. CIS represents a way of doing… … Wikipedia
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… … Wikipedia
Use case — A use case is a description of a system’s behaviour as it responds to a request that originates from outside of that system.The use case technique is used in software and systems engineering to capture the functional requirements of a system. Use … Wikipedia
Minera San Cristobal — S.A. Type Subsidiary Industry Mining Founded 2000 … Wikipedia
Microsoft Lync Server — (previously Microsoft Office Communications Server) is an enterprise real time communications server, providing the infrastructure for enterprise instant messaging, presence, file transfer, peer to peer and multiparty voice and video calling, ad… … Wikipedia
